Refund & Return Policy
At GForceMounts, we strive to provide high-quality products and services. If you're not completely satisfied with your purchase, we want to make things right. Please review our refund policy below.
1. Refund Eligibility
Refunds are available for items that meet the following conditions:
- You request a refund within 10 days from the date of purchase.
- The item is in unused, undamaged, and resellable condition.
- You provide the original receipt or proof of purchase.
- The item is returned with all original packaging, tags, and accessories.
2. Non-Refundable Items
The following items are non-refundable: Items that have been opened, used, or damaged after delivery.
3. Refund Process
To request a refund:
- Contact Us: Email us at info@gforcemounts.com with your order number and reason for the refund request.
- Return Authorization: If your request is approved, we will provide you with further instructions on returning the item (if applicable).
- Refund Processing: Refunds will be processed to the original payment method used at the time of purchase.
- Refunds typically take 5 business days to appear on your bank or credit card statement, depending on your financial institution.
4. Shipping, Tax and Duty Costs
Refunds will cover only the cost of the product. Shipping fees, Tax and Duty are non-refundable, unless the return is due to an error on our part (e.g., incorrect or defective item).
For International returns, customers are responsible for shipping, Tax and Duty. Please label your package as "Product Return" to avoid extra fees. Your package will be rejected if any fee are incurred on delivery.
5. Defective or Damaged Items
If you receive a defective or damaged item:
- Please contact us immediately at info@gforcemounts.com
- We will offer a full refund or exchange, and cover the return shipping costs if applicable.
- Please provide photos of the damaged item and the packaging to help us resolve the issue quickly.
8. Contact Information
If you have any questions regarding our refund policy, please contact us:
- Email: info@gforcemounts.com
